Private Cloud Features

Available Services

Hosted Exchange in a Matrix Communications Private Cloud

Matrix Communications is the world’s largest independent provider of Hosted Exchange, the leading platform for unifying a business’s email, calendar and contacts. We provide Exchange in both multi-tenant and single-tenant (dedicated) cloud environments with high reliability and disaster recovery.

Dedicated Exchange in Private Cloud gives you more customization capabilities, integration with custom applications and remain fully supported by Matrix Communications. We help you simplify the management of Exchange in a single-tenant environment to achieve more agility and control over your business email.

ShareSync in Private Cloud

We also provide ShareSync, our backup and file sharing solution, in both managed public and managed private (dedicated) cloud environments. ShareSync in a dedicated cloud gives you more flexibility and customization capabilities while keeping the product within the HostPilot control panel with our Worry-free experience.

Looking for Other Private Cloud Services?

Matrix Communications offers more than 20 essential IT services. Talk to us about deploying these services in a dedicated cloud environment.

Hosted Exchange in Private Cloud

Matrix Communications is the world’s largest independent provider of Hosted Exchange, the leading platform for unifying a business’s email, calendar and contacts. We recognize that each client has its own unique requirements and needs to adapt to rapidly changing environments. Dedicated Exchange by Matrix Communications enables enterprise businesses to be flexible and secure while providing them the ability to scale with speed, in a way that addresses their specific IT needs.

Enterprises have different regulations and challenges when it comes to security and control. This is why we offer Private Cloud and our flagship product Hosted Exchange in a single-tenant deployment which is flexible enough to meet an organization’s unique challenges and offers new capabilities for your business email that were not previously possible in a public or shared cloud, such as:

→ More Integration: Dedicated Hosted Exchange lets you integrate your business email with internal systems and legacy applications – giving you more control over data, applications and services.

→ Customization Capabilities: Hosted Exchange in a dedicated cloud is often the only choice for customization, giving you the flexibility to address specific IT needs.

→ Enhanced Security and Privacy:  In a dedicated cloud, customers’ data resides on a dedicated server. The provider can customize specific security parameters and has more room for additional privacy measures.

→ Flexible Costs: A private cloud can be hosted by the provider or on-premise using the hardware of the subscriber – which eliminates the need for migration.

→ Better Control: With Dedicated Exchange, you can customize your data replication environment and enable disaster recovery.

Cloud on Your Terms, Not the Vendor’s Terms

As you consider moving to the cloud or evaluating alternatives to the standard cloud solution in the market, be aware that private clouds offer customization and integration capabilities that can enhance data security and privacy. With our cloud on your terms approach our clients are not constrained by the vendor’s terms that apply to all their clients with a one size fits all or all-or-nothing policy.

Instead we build private cloud solutions that are tailor-made and design around your business to meet your growing and changing needs and allow you to focus on your business and what will differentiate you from the competition.

Which cloud terms can you customize in Dedicated Exchange with Matrix Communications?

→ Product offering: we offer not only Hosted Exchange in private cloud but also Skype for Business, ShareSync and Sharepoint, plus more than 20 essential IT cloud services so that you can design the perfect productivity and communication solution for your business.  

→ Disaster recovery: some enterprises require the ability to replicate corporate data to a second data center located in a different geography. With Matrix Communications’ Dedicated Exchange, you can get a customizable data replication environment that lets you choose multiple options in terms of number of sites to have and how replication happens.

→ Service level and support: we can discuss your needs and on top of our 99.999% SLA and Worry-Free Experience^TM you can have a dedicated Strategic Client Service Manager that knows well your challenges and is always available to respond to your questions and analyze new requirements.

→ Customization and integrations: you can combine cloud email while continuing to use your critical legacy applications to achieve a perfect mix of security and scalability.

Data Replication Options

Matrix Communications offers three options for your private cloud:

→ One active datacenter with redundant on-site mailbox replication

→ One datacenter with passive replication to a second datacenter

→ Two datacenters with active replication in both datacenters

One of the chief benefits of moving to the cloud is the ability to have your data replicated and synchronized across several sites. Data replication ensures that your data is always available and supports strong disaster recovery policies, giving you a contingency plan to protect against the failure or shutdown of your critical SaaS services.

Some enterprises may need to customize their data replication strategy to meet specific needs. When that is the case, we recommend that you choose a dedicated cloud deployment.

For the purposes of disaster recovery, a dedicated cloud deployment gives you more control over the data replication model. For example, some enterprises require the ability to replicate corporate data to a second datacenter located in a different geography. Or they want to complement data replication with a back-up to their own datacenter, so they have the option of a direct connection from the datacenter of a dedicated cloud vendor.

With Matrix Communications’ Private Cloud, you can get a customizable data replication environment that lets you choose the number of sites you use and how replication happens.

Matrix Communications offers three options for your private cloud:

→ One active datacenter with redundant on-site replication — Real-time replication between separate sets of physical infrastructure (A, B) inside the primary datacenter. A ‘Active’ replica; B ‘Passive’ replica.

→ One datacenter with passive replication to a second datacenter — Real-time replication between separate sets of physical infrastructure (A, B) inside the primary datacenter.  A ‘Active site, active replica’; B ‘Active site, passive replica’; C ‘Passive site, passive replica’.

→ Two datacenters with active replication in both datacenters — Active site selection. A ‘active site, active replica’; B/C passive replicas of A. D ‘active site, active replica’; E/F passive replicas of D.

About the Infrastructure

Computing Layer

→ Dell PowerEdge R/M Series servers with Intel Xeon processors, 96-256 GB of RAM at 1333Mhz and dual fiber

→ Dedicated backup networks

Storage Layer

→ RAID10 for boot volumes, transaction logs, and SQL databases

→ 4+1 RAID5 sets for databases

→ 10K drives throughout enterprise-class EMC and Hitachi storage arrays (not SATA)

→ Isolated workloads

→ Organization-specific LUN assignments.  No commingling with another organization’s data, including OS boot volumes, transaction logs, mailbox databases, and transport queues.

Datacenters

→ Multiple datacenters throughout the US and Europe

→ All are SSAE 16 Type II compliant, with verified levels of physical security, redundant electrical and cooling infrastructure